Once purchased, tickets cannot be refunded and cannot be rescheduled because your space is being guaranteed at the event.
Most activities run regardless of weather conditions. In the rare situation where the seller is forced to cancel the event, ticket-holders will be allowed to reschedule to another time (subject to availability), receive credit for a future event, or receive a refund.
When purchasing tickets for parties of 12 or more there will be an additional gratuity charge of 15% to your tickets.
In order to secure a boat privately, you must privately charter the vessel. To do so, please talk to a private charter sales representative: 212.627.1825 Opt. 3
There is no smoking aboard our vessels.
You are not permitted to bring your own alcohol aboard our vessels.
If you arrive late for your departure and miss the boat your ticket cannot be refunded.
Boarding may be denied if you arrive visibly intoxicated.
If you are found in possession of illegal drugs while on board our vessel the drugs will be confiscated and you will be handed over to the Coast Guard or Harbor Police.
Service animals are permitted, pets are not.
We are not ADA compliant. If you require assistance to board please call us directly to fully understand how to assist you and plan for your arrival: 212.627.1825 Ext 1501 and ask for the General Manager Sarah Pennington.
Upon arrival you will receive a boarding pass at the ticket booth. By redeeming your boarding pass you agree to the following terms: